Service Master Cleaning and Restoration – Customer Support. Real Relationships. Real People.

Posted on September 19, 2014.

ServiceMaster Cleaning and Restoration is a small, locally owned business. Our relationships with our customers are our first priority. We provide carpet cleaning, water damage restoration, fire damage restoration, and vandalism repair, among other services. 

Yesterday a loyal customer brought a box of pastries into our office as a thank you. She explained that she wanted to express her gratitude for the kindness shown to her by Kelly Doyle, a 10 year employee of ServiceMaster. You see, a few weeks back her dog passed away and she subsequently brought her rugs in to be cleaned. She was heartbroken over the loss of her longtime companion and Kelly’s sensitivity and compassion made a profound impression on her.

This touching gesture was inspired by a personal relationship. The very nature of our business is personal. Your home and your business are where you live your life. It’s where you grow. It takes a leap of faith to bring people into such an intimate space. So why do our customers come to us again and again? The answer is customer support that builds real relationships and trust.

What does customer support mean? It means we put your needs first from your very first phone call. It means we treat your home and your things with respect and sensitivity. It means doing what we say we’ll do, when we say we’ll do it, whether it be carpet cleaning, damage repair, or one of our other services – and doing it right.

Our stellar customer service comes down to people. We live where our customers live. We are a part of your community. We understand how personal your home is and take steps to earn your trust from the first phone call, to the work site, to follow up conversations. Our customers are loyal to us because we are loyal to them. We’re not just a local cleaning company. We are friends and neighbors.


5 Healthy Ways to Keep Your Family Safe as School Resumes.

Posted on September 8, 2014.

ServiceMaster CLR provides commercial and residential cleaning to Minneapolis, MN residents and businesses.

As much as we hate to admit it- another beautiful Minnesota summer is coming to a close. We have a few more weeks of warm weather, but the kids are back in school and cold and flu season is around the corner. Everyone knows an ounce of prevention is worth a pound of cure so here are 5 easy ways to stay healthy when the leaves start to change.

1)      Hand-washing. You might be thinking “I know, I know”, but this just can’t be said too many times. Many viruses and bacterial infections are spread by touch. Hand-washing is your first line of defense.

2)      Get vaccinated. The flu can take you out of commission for days, and seniors, pregnant women, and small children are especially at risk. Vaccinations slow the spread of viruses to these vulnerable groups.

3)      Stay Home When You Are Sick. Don’t come to work if you are sick. Don’t send your kids to school when they are sick. ‘Nuff said.

4)      Don’t Touch Your Face. Viruses and bacteria enter your body through your, eyes, nose and mouth. It’s time to kick the habits of rubbing your eyes, scratching your nose, or biting your nails.

5)      Disinfect. Rhinovirus (cold virus) and Influenza viruses can live on hard surfaces such as door handles, faucets, and countertops for up to 48 hours. Use household disinfectants regularly.

It’s also important to get plenty of sleep, stay hydrated, and eat well to keep your defenses up.

ServiceMaster CLR would love to help keep you healthy! If you are in need of residential or commercial cleaning, please contact us today by calling (612) 871-3885 or email kellyd@www.servicemasterclr.com.

 


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